1. Introduction
Welcome to Pasar Ikan Selatan. By using our website to view the daily catch or place orders for fresh fish and seafood, you agree to follow these basic rules. Our primary goal is to bring the freshest seafood straight from the boats to your table.
2. Freshness & Availability
We are a working fish market. All seafood listed on our platform is subject to daily availability and weather conditions out on the water.
We pride ourselves on offering only the highest quality fresh catch. If a specific type of fish you ordered becomes unavailable or does not meet our strict freshness standards, we will contact you directly to offer a suitable replacement or a full refund for that item.
3. Market Pricing
Because we deal in fresh, wild-caught seafood, our market prices fluctuate based on supply, demand, and season.
The prices displayed at the time you confirm your online order are final and will be honored, regardless of daily market shifts that occur after your request is placed.
4. Order Collection & Delivery
To maintain peak freshness, all orders must be collected or accepted for delivery within the agreed timeframes. Fresh seafood is highly perishable. We cannot take responsibility for items that spoil if you miss your scheduled collection window.
5. Contact Information
If you have any questions about these terms or need to speak with our fishmongers regarding an order, please contact us using the details below: